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Door-to-door FAQ's
Our most frequently asked questions about door-to-door fundraising.
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Door-to-door fundraising is a cost effective way for us to engage with new supporters, enabling them to give regular financial support to our work. Individual donations are hugely important and vital for us to continue our work in England and Wales, rescuing and rehabilitating those animals most in need.
Direct-debit is a cost-effective way to donate as it allows us to keep our administrative costs to a minimum and regular financial support helps us to plan ahead ÅÝܽÊÓÆµ needs.
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Our fundraisers will always wear RSPCA branded tabards or other clothing and carry official identification cards including a photo and unique fundraiser ID number, both which are required by law. They will also be carrying an RSPCA letter of authorisation from us and direct-debit forms.
You can also check the postcode list on the door-to-door fundraising page. Occasionally fundraisers cross-over into another postcode area accidentally, and is not deliberate. Please do not assume that a fundraiser is bogus, particularly if you are in a neighbouring postcode.
If you require further reassurance please contact our Customer Engagement Team via email supportercare@rspca.org.uk or telephone 0300 123 0346.
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The fundraisers ask members of the public to support our work by making regular donations by direct-debit. They should never ask for or be prepared to accept cash or cheque donations.
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Before we fundraise in any area we notify the relevant local authority and we also contact trading standards about No Cold Calling Zones.
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The Fundraising Regulator is a self-regulating body that is dedicated to ensuring high standards of quality, transparency and integrity in this type of fundraising.
They regulate fundraising activities and are used by charities and professional fundraising organisations to enforce a Code of Practice. We want to ensure that this is a positive experience for the public.
The RSPCA closely monitors its campaigns to ensure that their representatives adhere to the regulations and Codes of Practice set out by the Chartered Institute of Fundraising (CIOF) and Fundraising Regulator.
For more information visit the and the website.
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Our door-to-door fundraising is undertaken Monday to Saturday from 9am to 8.30pm and Sundays and standard public holidays from 10am to 8.30pm.
Fundraising can only take place between 8.30pm to 9.00pm if there is a prior appointment.
If you have any other questions or queries about our door-to-door fundraising campaign, please call us on 0300 123 0346 or email supportercare@rspca.org.uk.


